Terms & Conditions

Last updated: 03 Sep 2026

1. Platform ka Role

Labor Chowk ek online marketplace hai jo Customers ko Labour, Mistri, Technicians, aur other verified Professionals se connect karta hai. Hum khud koi labour ya service provide nahi karte — hum sirf donon parties ko connect karne ka platform hain. Actual kaam, uski quality, aur uska completion Provider aur Customer ke beech ka direct mamla hai.

2. Account & Registration

• Registration ke waqt di gayi information sahi aur updated honi chahiye.
• Ek user sirf ek hi account rakh sakta hai apne mobile number se.
• Account ki security (password, OTP) ki zimmedari user ki khud ki hai.
• Galat information dene par account suspend/terminate kiya ja sakta hai.

3. Booking & Payments

• Booking confirm hone ke baad Customer aur Provider dono ko details dikhengi.
• Payment platform ke through ya cash — dono options available hain (service ke hisaab se).
• Platform fee ya service charge, agar applicable ho, booking se pehle clearly dikhaya jaata hai.

4. Provider Verification

Hum apni saamarthya ke anusaar Providers ki basic details verify karte hain (mobile number, ID proof). Lekin Labor Chowk kisi bhi Provider ke kaam ki guarantee nahi deta — Customer se request hai ki kaam shuru karne se pehle rate aur scope clearly discuss kar lein.

5. Cancellation

Booking cancel karne ki policy alag se Refund & Cancellation Policy page par di gayi hai.

6. User Conduct

• Platform par abusive, fraudulent, ya illegal activity strictly mana hai.
• Fake reviews, fake bookings, ya kisi doosre user ko harass karna account ban hone ka reason ban sakta hai.

7. Limitation of Liability

Labor Chowk kisi bhi tarah ke direct/indirect loss, property damage, ya dispute ke liye zimmedar nahi hai jo Customer aur Provider ke beech kaam ke dauran ho. Hum sirf connecting platform hain.

8. Changes to Terms

Hum in terms ko samay samay par update kar sakte hain. Badlaav hone par is page par updated date dikhayi degi.

9. Contact

Kisi bhi sawal ke liye humari Contact Us page se sampark karein.